1. Information We May Collect
Depending on the service, TechnoVeda may collect name, email address, phone and WhatsApp number, organization details, billing address, service requirements, identity or business documents, communication records, support requests, transaction references, device/browser information and account activity.
2. Payment Information
Payments may be processed by third-party payment gateways. TechnoVeda may receive transaction identifiers, payment status, mandate or subscription references and related billing information. TechnoVeda does not require customers to share UPI PINs, card PINs, online-banking passwords or similar authentication secrets.
3. How Information Is Used
- To provide, operate and improve purchased services.
- To create or manage CRM, client portal and subscription records.
- To generate invoices, receipts, agreements and service documents.
- To communicate about orders, payments, support, renewals and service updates.
- To prevent fraud, abuse and security incidents.
- To meet legal, accounting, tax, compliance and record-keeping requirements.
4. Documents and Business Data
Documents provided for registration, compliance, licensing, verification, software configuration or professional services are used only for the relevant service, internal operations, customer support and lawful record keeping.
5. Client Portal and System Logs
TechnoVeda systems may record login activity, document downloads, service updates, support actions, payment references and system events to provide secure service delivery and maintain audit history.
6. Sharing of Information
Information may be shared with service providers, payment gateways, hosting/cloud providers, professional advisers, government or regulatory portals, communication providers and other parties where reasonably necessary to deliver the requested service or comply with law.
7. Cookies and Technical Data
TechnoVeda websites may use cookies, sessions and similar technologies for authentication, security, preferences, analytics and website functionality.
8. Data Security
TechnoVeda uses reasonable administrative, technical and organizational safeguards intended to protect information against unauthorized access, alteration, disclosure or loss. No internet-based system can be guaranteed to be completely secure.
9. Data Retention
Information may be retained for as long as necessary to provide services, maintain business and accounting records, resolve disputes, support customers, enforce agreements and comply with applicable legal obligations.
10. Customer Requests
Subject to applicable law and operational requirements, customers may contact TechnoVeda to request correction of inaccurate information, ask questions about stored data, or request appropriate account or communication changes.
11. Children
TechnoVeda business services are not intended to be purchased directly by children. Where information relating to a minor is required for a legitimate service, the customer or responsible adult must have lawful authority to provide it.
12. Policy Updates
This Policy may be updated as services, technologies, regulations or business processes change. The updated version will be published on the website with a revised date.
13. Contact
Privacy-related questions may be submitted through the official TechnoVeda contact channels shown on technoveda.org.